Frequently Asked Questions (FAQs)

How do I know that a fundraiser is seeking donations on behalf of Mercy Relief?

Any person seeking donations on Mercy Relief’s behalf will be given the Collector’s Certificate of Authority, bearing his/her name, Identification Card (IC) number and details of the fundraising campaign, including dates and places of funds collection.

This certificate will bear the original Mercy Relief stamp together with an original signature of authorisation of a Mercy Relief’s official. The collector must be able to produce this certificate as evidence that he is an authorised collector and must also show his IC for verification purposes.

We urge members of the public to check these documents before making a donation. You may search for approved fund-raising activities here:

I want to start a fundraising campaign in my school/company/organisation. What do I do?

Mercy Relief welcomes collaborations with potential groups/ individuals for fundraising initiatives to support our daily operations and projects.

For further discussions, kindly email us at

How are the funds in Mercy Relief’s Impact Fund used?

Funds collected go toward supporting our operational expenses including project management and evaluation of holistic aid programmes for affected and underprivileged communities globally.

How can I get updates on the latest of Mercy Relief fundraising initiatives?

Visit our official website here for the latest news and updates on our upcoming events.

Timely updates will also be posted on our Facebook and Instagram, so make sure to follow us there! You can track the hashtag #MercyRelief (on FB and Instagram) for more information.

Whom may I contact for more information about donations, projects or collaborations?

For finance, please write to
For international projects, please write to
For local projects and/ or collaboration, please write to

We aim to address your query within 3-5 days.

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