Frequently Asked Questions (FAQ) on Mercy Relief’s Impact Fund

Q1: How do I ascertain that the person is really seeking donations for Mercy Relief’s Impact Fund and General Relief Fund?

A: Mercy Relief will apply for a license from the Singapore Police Force for any public donation collection under the House to House and Street Collections Act. Any person seeking donations on Mercy Relief’s behalf will be given the Collector’s Certificate of Authority, bearing his/her name, Identification Card (IC) number and details of the fundraising campaign, including dates and places of funds collection.

This certificate will bear the original Mercy Relief stamp together with an original signature of authorisation of a Mercy Relief’s official. The collector must be able to produce this certificate as evidence that he is an authorised collector and must also show his IC for verification purposes.

We urge members of the public to check these documents before making a donation. You may search for approved fund-raising activities via the Singapore Police Force link:

Q2: How can I donate to the Impact Fund?

A: Donations can be made through the following channels:

  1. Credit Card donation via Mercy Relief’s website: (“Support Our Cause” > “Impact Fund/General Relief Fund”)
  2. Cross cheque to “Mercy Relief Limited” with “Impact Fund/General Relief Fund” written on the back of the cheque, and mail it to Blk 160, Lorong 1 Toa Payoh, #01-1568, S310160
  3. Cash donations at Blk 160, Lorong 1 Toa Payoh, #01-1568, S310160
  4. ATM Transfer / Internet Banking: (Impact Fund)
    Direct to Mercy Relief’s DBS Current Account 054-900493-6
  5. GIRO (Impact Fund)
    To donate via GIRO, please download the form here and mail to Blk 160 Lorong 1 Toa Payoh #01-1568, Singapore 310160

Q3: I want to start a fundraising campaign in my school/company/ organisation. What do I do?

A: Mercy Relief welcomes collaborations with potential groups/ individuals for fundraising initiatives to support our daily operations. For further discussions, kindly email us at

Q4: How are the funds in Mercy Relief’s Impact Fund used?

A: Funds collected go toward supporting our operational expenses including the design and implementation of holistic aid programmes that benefit the underprivileged communities we work with in Asia.

Q5: How do I know if the third party fundraiser is legitimate?

A: The list of legitimate third party fundraisers will be updated on the Mercy Relief website.

Q6: Does Mercy Relief solicit funds through door-to-door donations?

A: No. At the moment we do not have any approved door-to-door collection.

Q7: Will I receive tax exemption for my donation to Mercy Relief’s Impact Fund and General Relief Fund?

A: Donations to our Impact Fund will enjoy a 2.5 times tax deduction. Donations for overseas purposes (General Relief Fund & Disaster Relief Fund) are not tax-deductible. Tax exemption is allowed for donations to an IPC for its local facilities and programs. Tax exemption is not allowed to the IPC if the donations are for foreign charitable purposes.

Q8: How can I get updates on the latest of Mercy Relief fundraising initiatives?

A: Visit our official website here for the latest news and updates on our upcoming events. Timely updates will also be posted on our Facebook page:, so make sure to follow us there! You can track the hashtag #MercyRelief (on FB and Instagram) for relevant updates too.

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