About Us

Headquartered in Singapore, Mercy Relief was established in 2003 to respond to human tragedies and disasters in Asia Pacific.

Today, we are Singapore’s leading independent disaster relief agency with dedicated leadership, capacity building expertise and an affiliate network operating across the entire disaster management cycle.

Mercy Relief provides emergency aid within 72 hours of an appeal in the aftermath of a disaster. Our longer-term sustainable development programmes aim to uplift and empower communities in five key areas: water and sanitation, shelter, sustainable livelihoods, healthcare and education.

For the past decade, Mercy Relief has responded to more than 63 human tragedies with more than $33.3 million in relief across 25 countries. We have implemented more than 50 sustainable development initiatives and impacted an aggregate of over 2 million lives.

Mission

To provide timely and effective aid when disasters strike, and empower communities in Asia

Vision

Championing compassion and care


Facts & Figures

25

countries Mercy Relief has been active in

72 hours

time within which emergency aid is delivered, from appeal to assistance

S$33.3 million

funds disbursed up to 2016

63

disaster relief operations executed

50

sustainable development programmes implemented

2 million

lives impacted


Milestones

Mercy Relief has provided humanitarian aid in Asia for over a decade. Through the years, we have invested in communities and worked alongside survivors to help them rebuild their lives.

Here are some key events in the history of our organisation since its inception in 2003.

  • Mercy Relief is officially launched by then-Deputy Prime Minister Lee Hsien Loong as Singapore’s first independent, non-government charity.
  • The first Mercy Relief disaster response team deploys to Bahorok in North Sumatra, Indonesia, which has been hit by devastating flash floods. A four-man team delivers basic necessities to survivors.
  • Then-President of Singapore, His Excellency S R Nathan, presents Mercy Relief with the Singapore International Foundation Award in recognition of the goodwill Singapore has demonstrated abroad.
  • Mercy Relief’s international programme expands to include sustainable development and risk mitigation projects centering on five key areas: water and sanitation, shelter, healthcare, basic education and sustainable livelihood. Mercy Relief implements its first projects in Indonesia and China, with projects in the Philippines, Vietnam, Laos and Cambodia planned over the following five years.
  • Mercy Relief responded to the Aceh Floods by deploying a 4-men medical team to provide 40 water filter systems, medical supplies and assistance to the victims.
  • In response to the Jakarta Floods, Mercy Relief, with the help of ARUS, sent close to $67,000 worth of aid supplies to the flood victims.
  • UN and Canada’s IDRC invite Mercy Relief to share its reflections and analyses of its experiences on the ground in a book titled “Peacetime Strategies for Disaster Risk Mitigation”. Mercy Relief submits five articles.
  • Mercy Relief responded to the Sumatra Earthquake, by supporting evacuation services, distributed food supplies and water to victims of the quake, and partnered with SingHealth to deploy a medical relief team to the region.
  • Mercy Relief collaborates with Singapore Polytechnic to launch Singapore’s first dedicated course for training humanitarian aid workers. The Diploma-Plus Certificate Programme in Humanitarian Affairs provides an understanding of how the sector works and promotes civic and social responsibility.
  • Mercy Relief launches MOVE, an overseas volunteer expeditions programme, which aims to develop volunteers into regional humanitarians.
  • In light of the Japan Earthquake and Tsunami, Mercy Relief raised $2.6 million, deployed a disaster response team. camped out in disaster-stricken regions for 5 months, and implemented the Tohoku Livelihood and Recovery program to train individuals to operate heavy machinery.
  • Mercy Relief organised a seminar on “Natural Disasters and Humanity” on 21 May 2014, where more than 200 leaders and representatives from various faith, civic and governmental organisations, and diplomats from several embassies attended the Seminar.
  • Mercy Relief dispatched 15 water filtration systems and about 30,000 Meals-Ready-to-Eat to the victims of the floods in the Philippines caused by massive floods across Southeast Asia.
  • Mercy Relief hosts the President of Singapore, His Excellency Dr Tony Tan Keng Yam, at a project site in Magelang, Indonesia, which had been badly hit by the 2010 eruption of Mt. Merapi. It is the first time a Singapore Head of State has visited one of Mercy Relief’s overseas projects.
  • Mercy Clan was launched on 5 December 2012, in conjunction with International Volunteer Day, to thank volunteers for their efforts and increase public awareness on their contributions to the organization.
  • Mercy Relief is officially appointed one of 10 national Civil Society Organisations (CSO) under the ASEAN Committee on Disaster Management (ACDM) – Civil Society Organisation Partnership Framework. This Framework defines the ‘rules of engagement’ between the ACDM and CSOs, and enables CSOs like Mercy Relief to play a bigger role in the delivery of programmes that support disaster risk reduction and management in the region.
  • A Memorandum of Cooperation was signed between Mercy Relief and AgPlus, to develop PurHeart, an innovative water solution to support communities affected by disasters and poverty.
  • Mercy Relief signed a Memorandum of Cooperation with Universiti Brunei Darussalam (UBD), where it will run a joint undergraduate module on humanitarian affairs and internship placements with Mercy Relief.
  • Mercy Relief was acknowledged in the ASEAN Declaration for Youth Entrepreneurship and Employment for its partnership with the government of Brunei Darussalam on the implementation of a regional community service project by ASEAN Young Professionals Volunteer Corps (AYPVC).
  • Held in conjunction with UN World Water day, Mercy Relief’s first Water outreach event saw participants participating in a 5-station obstacle course, which aims to raise awareness on the importance of access to clean water in disaster-stricken areas.
  • Mercy Relief disburses S$400,000 worth of aid to victims of the Gaza Conflict, by working with the Palestine Red Crescent Society and the Palestinian Wefaq Association
  • Mercy Relief collaborates with Nanyang Polytechnic’s School of Interactive & Digital Media to launch Code Blue, a  game which which aims to educate youths on disaster relief.
  • In response to the Nepal Earthquake, Mercy Relief sends its first medical mission and disaster response team to the country, raised $1.5 million in donations, distributed emergency supplies and completed a transitional shelter project, which benefited more than 2550 people in Nepal.
  • The first humanitarian run in Singapore was organised by Mercy Relief on 10 October 2015, where it simulates the experiences of a victim of a natural disaster for the participants.
  • Mercy Relief responded to the Myanmar Floods by deploying its first response team to the country, to distribute food supply to flood-stricken communities in Rakhine.
  • Mercy Relief appointed its first female Executive Director, Miss Zhang Tingjun, the co-founder and director of The Chain Reaction Project, and a council member for the Singapore Institute of International Affairs.
  • Mercy Relief responded to 6 major regional disasters and funded 12 sustainable development projects across 8 countries.
  • This past year we developed a whole new look to represent the modernization and direction of our charity yet retained the core values of compassion and care.
  • This included a rebranding and upgrade of our infrastructure from technology to office space.
  • We even changed the way we report to stakeholders and donors to ensure timeliness and transparency.
  • We forged over 14 new partnerships and set a record high of 220 training hours to up skill our team as we prepare for the latest industry challenges.
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